Hi! I’m Dane!

Product Support | Technical Support | WordPress Development

From supporting commercial WordPress products and SaaS platforms to developing
and maintaining websites, I help businesses solve technical problems
and deliver better customer experiences.

Support.
Troubleshoot.
Build.

I help businesses and software teams solve technical issues, support customers, and build reliable WordPress websites.

With experience in Product Support, Technical Support, and WordPress development, I enjoy finding practical solutions that improve both products and customer experience.

UPWORK JOB SCORE SUCCESS
YEARS (TECH/CUSTOMER SUPPORT)
YEARS (WEB DESIGN)
SOFTWARE PRODUCTS SUPPORTED

What I do

Helping businesses and software companies solve technical issues through Product Support, Technical Support, and WordPress development. From troubleshooting software and supporting customers to building and maintaining WordPress websites, every solution is focused on making things work better.

INTEGRITY ~ CONCERN ~ TEAMWORK ~ PASSION ~ CREATIVITY ~ QUALITY ~ EMPHATY ~

01/

Product Support

02/

WordPress Development

03/

Digital Marketing

Skills & Tools

Remote work has been my career since 2016, giving me the opportunity to work with clients, software companies, and distributed teams across different time zones. Along the way, I’ve supported products like WordPress.com, Kadence, Snapps, and Player FM while helping customers troubleshoot technical issues and improve their overall experience.

Product Support, Technical Support, and WordPress development naturally go hand in hand, combining technical troubleshooting with clear communication and a practical approach to solving problems.

Today, that same experience helps businesses support their customers, resolve technical issues, and build reliable WordPress websites.

and a lot more…

PRODUCT SUPPORT95%
Technical Support95%
WordPress Development90%
Customer Support90%
Troubleshooting & Root Cause Analysis90%
Website Migration & Maintenance90%
HTML • CSS • JavaScript75%

Interested in working with me?

Looking for someone who can troubleshoot technical issues, support your customers,
or build and maintain your WordPress website? I’d be happy to help.

Let’s chat about your project and see how I can support your team.

Some of the clients

What the clients say about me